We despretly need to get in toe a SafeGuard Easy Encrypted Drive. We were having issues with the drive booting up on thanksgiving, and we ran the WINPE and Sophos software.
Of course the only option in the software that pertained to our issue was "REPAIR THE MBR"
For the love of god, why isnt there an disclaimer that says "HEY BACK THIS UP, put a jump drive in here and back it up" Because we can the MBR Fix, and now we dont see the sophos loading screen and we cant access our drive.
We are NOT using the enterprise, which I wish I had, but the client didnt spend the money.
SO is there any way to go back to where we were before? Is there any other way to decrypt the drive?
What are the options? I must say I am dissapointed in the lack of documentation in the software. To the users who use this software all the time its a no brianer, but would a disclaimer or a pop up box have killed you guys?
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