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"Sorry, access to the computer is locked"

Hi I am new here, but I can't seem to get any quick help from Sophos support.  So I thought I would come here and see if anyone else has seen this issue....

When we take a machine and put a fresh image on it, and after we encrypt the local HDD.  We login past the POA and then a Safeguard Enterprise error comes up that says "Sorry, access to this computer is locked."  When we try to do a challenge on the machine and have it log into Windows automatically, it asks us to change the password.   Problem is that we are using an admin account that has a password that never expires. 

The current version of the server is 5.30.  The version of the machines having the issues are 5.30 or 5.35. 

Any ideas?

:2493


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