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Dell Latitude E7240 NO INIT issue

Howard123

Hi Folks

Just taken delivery of a Dell E7240 Netbook, nice it is too. Windows 7 Pro.

We are runningSophos Enterprise Console 5.2.0.644

Installed the Ant--Virus no problem

Then as normal I run through the encryption stage and this is where it went wrong.

At the point where the initial encryption client install had completed the auto reboot started and the machine rebooted, all looked normal until the machine restarted and the sophos client started, there then appeared the NO INIT error.

This of course means you cannot boot the machine but using bootrec /fixmbr I could then reboot, uninstall the safeguard client and pre-install. All back to normal.

So I tried it again with the same result.

Does anyone know why I cannot encrypt the SSD on a Dell E7240? I don't even have Bitlocker option...

Ta

Miek

:44541


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    The only problem with this solution is that I can't get the POA hotkey option to come up. I'm on a Latitude E7440 w/SSD, Win7 Pro x64 and SG Easy 6.00.1. I've tried with the shift key over a dozen times so far and it never recognizes it. Of course the laptop leaps through the BIOS in about a second, but I've tried holding it the instant I see the 'Dell' splash come up as well as trying to time it just as the BIOS finishes and even holding it immediately after I press the power key. Nada. None of the BIOS options to prolong the POST seem to have any effect either. I turned on 10 second delay and thorough POST and it's still like lightning. Even tried an external USB keyboard without luck.

    Any ideas other than to keep trying in hopes of hitting the nano-second when the shift key will be recognized?

    Erik

    :45099
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  • 0

    The only problem with this solution is that I can't get the POA hotkey option to come up. I'm on a Latitude E7440 w/SSD, Win7 Pro x64 and SG Easy 6.00.1. I've tried with the shift key over a dozen times so far and it never recognizes it. Of course the laptop leaps through the BIOS in about a second, but I've tried holding it the instant I see the 'Dell' splash come up as well as trying to time it just as the BIOS finishes and even holding it immediately after I press the power key. Nada. None of the BIOS options to prolong the POST seem to have any effect either. I turned on 10 second delay and thorough POST and it's still like lightning. Even tried an external USB keyboard without luck.

    Any ideas other than to keep trying in hopes of hitting the nano-second when the shift key will be recognized?

    Erik

    :45099
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