This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SGE 5.60 - autologon issue

Hi everyone,

I upgraded SGE and 3 clients to 5.60 and one of the upgraded clients has problem with Autologon / POA. Installation process completed successfully and connection with the server exists, but after reboot I can see message "Autologon will continue shortly." everytime. Two of the upgraded clients have no problems. Could anyone tell me what might be wrong? I have to give this laptop back to one of manager, so problem is quite urgent.

Edit: I reinstalled Windows 7 a few times ( with disk format) with the same effect. In the status pane of SGN Client I can see: SGN user state is pending and Data packets prepared for transmission = 2. Additionally in the Management Center in inventory section for this machine POA checkbox is unchecked, but in the policy POA is enabled.

I have to decide and tell to my principal if it is a problem with hardware ( so they have to buy another laptops) or it is a problem with software.

:12969


This thread was automatically locked due to age.
Parents
  • Hello,

    I'm brand new to working with Sophos products.. :) I need your help, please. I've the same issue, so boot without pre-boot authentication (POA) but after logon with Sophos profile the SGN status is on "pending", what's wrong?

    Where can I see any log files, please?

    Thanks

    Fabrizio.

    :52751
Reply
  • Hello,

    I'm brand new to working with Sophos products.. :) I need your help, please. I've the same issue, so boot without pre-boot authentication (POA) but after logon with Sophos profile the SGN status is on "pending", what's wrong?

    Where can I see any log files, please?

    Thanks

    Fabrizio.

    :52751
Children
No Data