Hello all,
Since upgrading from 6.00.1 to 6.10 on the backend, we're seeing some behavior that we believe is not normal. We've only really started rolling out SafeGuard heavily since upgrading to 6.10 but I believed the way it worked in 6.00.1 is that once a user is made owner of a machine their user certificate is created. If any user aside from the owner logged into an already owned computer, if the new user did not already have a cert one was created for them automatically. This no longer seems to be the case, at least not all the time. For example, we have one machine where 6 people will be sharing it, all of which are currently new to SafeGuard and do not have certs. User1, the owner, successfully took ownership and their cert was automatically created. User2, however, was able to log into Windows but no cert was automatically created. User3 logged in and their cert was auto created. User4 and 5 had no such luck and no user cert was auto created for them. The computer is running SafeGuard 6.00.1. Are we simply doing something wrong or does it seem there's something else going on here?
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