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Fast User Switching Not Working (Immediately Signs Off)

Hi,

Whenever I try to 'Switch User' on my Windows 7 computer it start to log in, however immediately after succeeding it signs off, returns to the login screen.

Some debugging showed that disabling the SGNAuthService solves the problem. So I was wondering what the SGNAuthService exactly does, and whether there is another solution to get the user switching to work.

Thanks,

Jelmer Hoogendoorn

:18751


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  • I also have this problem.  Any information would be greatly appreciated.

    :45329
  • Hello JPPlants,

    it's quite bluntly stated in several places (e.g. the release notes and the administrator help) that Fast User switching is not supported. The service logs you off to save you from shooting yourself in the foot.

    Christian

    :45369
  • Hi guys,

    on Windows XP, Fast User Switching (FUS) gets disabled when a 3rd party GINA (like the SGGINA.dll of SafeGuard Enterprise) is installed on the system. On Operating Systems that are using a Credential Provider instead of a GINA (Windows Vista, W7,..) FUS is prevented by the Authentication Service of SGN (SGNAuthService).

    Why has this been implemented that way?

    A consequent cryptographic separation between the key-material of different users is one of the paradigms of SafeGuard Enterprise. By allowing more than one logged on user at a time, this would not be possible and a separation could just be access right based and with that, less secure.

    Therefore, it is not possible to enable or use Fast User Switching (FUS) on a SafeGuard Enterprise Client.

    Regards,

    Chris

    :45377
  • Thank you very much for the explanation Chris.  I will have to come up with a different solution for our needs.

    :45381