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The key store is not initialized. Please re-login!

Azwan

Hi Guys,

I have problem with a user account that will not work user ID is 1st time login to the new PC

Although the user is syncronizing with safeguard, it does not recieve a new key or certificate  Policy, contact with server is ok. 

Ive tried several times to log the same user  ID, logout and log in with the user account, I get into windows, and it says its s

User logged on after first logging in and out with Domain account:

Error message when trying to display key ring:"The key store is not initialized. Please re-login!"

Sophos

Safeguard version 6 with DX & CP with enable Enable registration of SGN Windows users.

This is a user that has been using safeguard before and the user is connected to other  pc, and syncronized in management center 

I hope someone could assist on solution or troubleshooting guide. Thanks

:48860


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  • 0

    Good morning ChrisD,

    I have posed the question regarding the versions of Sophos SafeGuard products being used by this client on this project.  I specifically asked him whether it is possible the client might be using SafeGuard Easy on its Laptops (due to their being used for travel and 'on the road') and SafeGuard Enterprise on the Desktops.  It seems the answer to this question *might* make a difference to the way we install, use, training and document these products for ourselves and the End User audience on the deployed workstations.  Agree?

    Thanks very much for your assistance and additional information; still digesting it all.  As I said before, the outsome of this may greatly support the efforts of numerous Technicians working at three work centers on a project anticipated to last AT LEAST 3 months (at this point).

    ~ Dennis C.

    Refresh Deployment Project Technician

    http://hiredguntech.tumblr.com/

    :50650
Reply
  • 0

    Good morning ChrisD,

    I have posed the question regarding the versions of Sophos SafeGuard products being used by this client on this project.  I specifically asked him whether it is possible the client might be using SafeGuard Easy on its Laptops (due to their being used for travel and 'on the road') and SafeGuard Enterprise on the Desktops.  It seems the answer to this question *might* make a difference to the way we install, use, training and document these products for ourselves and the End User audience on the deployed workstations.  Agree?

    Thanks very much for your assistance and additional information; still digesting it all.  As I said before, the outsome of this may greatly support the efforts of numerous Technicians working at three work centers on a project anticipated to last AT LEAST 3 months (at this point).

    ~ Dennis C.

    Refresh Deployment Project Technician

    http://hiredguntech.tumblr.com/

    :50650
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