Failed Logons reported! please wait

Question

users are failing to login with the error " Failed Logons reported! please wait " 
 then it logs off the user. below is the error:

AndyC · Answer

This is normal behavior: To prevent users to perform a brute force attack each time you'll enter wrong credentials the waiting time will be extended. You'll have to wait until this time loop ends then enter the correct credentials. 
(just to outline it: This behavior could not be changed by any policy)

Jasmin · Answer

Hi Nicola Barry 
 In this case, resolution may vary from customer to customer depending on the actual issue. 
 It generally happens if the user forgot the password, as a result, it will not accept it and show this error message. But it can happen with 1 or 2 users, not with most of the users in the company simultaneously. 
 If this happens with the many users simultaneously, there is an issue of AD sync where passwords of the users are not properly synced after the installation of the Safeguard client. 
 If it is happening with 1 or 2 users, you can use this article to reset the password.