We have just upgraded to Sophos Central Encryption from Sophos SafeGuard.
Does Tamper Protection need to be disabled when triggering the user to change a PIN or even when setting up for the first time.
We seem to have to disable it to get the install to encrypt, get a pin and even prompt the pin when we try recovering?
Hi Dan Petford
You should be able to setup the PIN or change it if the TPM is turned on. Please check this link for more information.