sophos safeguard cant boot windows

Hi,

i have windows 10 Pro installed which newly install sophos safeguard disk encryption. After installation reboot able to key in PIN with no issue. In the SGN management server show this computer have be encrypted. After awhile like 10 minutes done installation the system shutdown and not able to boot back

Cant boot up via safemode as well.

Please help on this

Parents Reply
  • Force restart multiple time and also following some of the thread which have similar issue like mine requires to hold on the POST logo for more than 20 minutes. been try to login via safe mode. nothing works. definitely the simple reset method have been done. 

    Now, the ssd not detected on the machine and also on the others machine which i make it as external to test and check. i believe the ssd have hardware faulthy just after enable safeguard with unknown reason. 

Children
No Data