Hi everyone
Thanks for the help you are giving
I do not activate the encryption on the second partition of a single disk of a PC
Dell Precision T3600
Windows 10 build 1909 (10.0.18363)
bios Version A18
Sophos Safeguard 8.20.0.83
TPM version 1.2
The policy is working regularly on all other PCs. The problem occurs only with this model and i can't find the difference with other pc.
Any idea
Thanks in advance
Regards
Franco
Hi francoBigai
Is it showing any specific error? When you click on Sophos Safeguard icon, what is the mode it is showing?
Shweta
Hi Shweta
I don't find any error messages, the key rinngs is ok
however I have seen that tpm 1.2 is used with EUFI MODE and I fear there is no other way than uncheck UEFI HARD DRIVE and check legacy on Boot List Order.
it's correct? Or there is a best practice for this?
Thanks in advanced
Regards
Franco
Hi Shweta
I don't find any error messages, the key rinngs is ok
however I have seen that tpm 1.2 is used with EUFI MODE and I fear there is no other way than uncheck UEFI HARD DRIVE and check legacy on Boot List Order.
it's correct? Or there is a best practice for this?
Thanks in advanced
Regards
Franco
Hi francoBigai
If you are using TPM 1.2, you must enable TPM in the BIOS/UEFI and it must be ready for use which seems to be correct here. You can check this by using TPM.MSC.
Shweta
