Unplanned Outage: Due to a technical glitch, customers might see higher wait times on Sophos Call Lines. We request for your kind cooperation. Please prefer logging a case via Sophos Support Portal, unless the situation is critical for you.

Encryption is not activated

Hi everyone

Thanks for the help you are giving

I do not activate the encryption on the second partition of a single disk of a PC

Dell Precision T3600
Windows 10 build 1909 (10.0.18363)
bios Version A18
Sophos Safeguard
TPM version 1.2

The policy is working regularly on all other PCs. The problem occurs only with this model and i can't find the difference with other pc.

Any idea

Thanks in advance