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I haven't install the Safeguard Easy

So, I booted my computer and before Windows started, there was Safeguard asking for password.
I have never heard of this Safeguard so I have not personally installed it on my computer.

The computer has been only in my own use, and I'd remember if I've installed an encryption program.

Will I get rid of it somehow ? I'm using Windows 7.



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Parents
  • Sorry for the delay in getting a reply to you on this one. The process of installing Safeguard Easy and encrypting the machine is not a quick one so certainly something you would remember doing yourself. If the machine is managed in a Domain environment and managed by an IT admin/support company it is possible they may have installed it for you.

    If none of the above apply we do have an Administrators guide on our website for this product, including how to Decrypt data and uninstall(page 160), please find the link to the PDF document below:

    www.sophos.com/.../ssg_60_h_eng_admin_help.pdf

    Hope this helps, please feel free to post back if you have any further questions.

    Thanks
    Scott
Reply
  • Sorry for the delay in getting a reply to you on this one. The process of installing Safeguard Easy and encrypting the machine is not a quick one so certainly something you would remember doing yourself. If the machine is managed in a Domain environment and managed by an IT admin/support company it is possible they may have installed it for you.

    If none of the above apply we do have an Administrators guide on our website for this product, including how to Decrypt data and uninstall(page 160), please find the link to the PDF document below:

    www.sophos.com/.../ssg_60_h_eng_admin_help.pdf

    Hope this helps, please feel free to post back if you have any further questions.

    Thanks
    Scott
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