Encryption

Discussions SafeGuard Management Center configuration

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SafeGuard Management Center configuration

Sylvain Poulin over 6 years ago

Hello,

We are currently testing SafeGuard for encryption solution.

The basic setup is done but we are stuck in the Synchronization step of the Management Center.

I was following this step by step video Sophos SafeGuard and can't get thought the LDAP sync (see at 9:26)

If you guys could help us that would be great!

Thank you,

Pascal

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0 Haridoss Sreenivasan over 6 years ago

Hi Sylvain,

I suspect that the LDAP (port 389) is blocked by the firewall. Please confirm that the LDAP port is not blocked.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Sylvain Poulin over 6 years ago in reply to Haridoss Sreenivasan

For a reason i don't know, it didn't work with the name but the IP did the job

thanks for your reply
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0 MichaelMcLannahan over 6 years ago in reply to Sylvain Poulin

It could be DNS? Is the server on the same domain as the DC? Not ideal to use the IP but it'll work fine. Good luck!
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0 MichaelMcLannahan over 6 years ago in reply to Sylvain Poulin

It could be DNS? Is the server on the same domain as the DC? Not ideal to use the IP but it'll work fine. Good luck!
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