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Please enter password to complete logon

Mark Sime

 Hello - When a user logs into the windows profile instead of the Safeguard logon, once into Windows the users is prompted from Safeguard with "Please enter password to complete logon".

While I understand the purpose of this (for logging into Safeguard), is there a way to prevent this from coming up? I was under the impression when logging into windows a sync takes place anyway. Once we start pushing this out, i can see my users getting frustrated with this. 

What policy and option controls this ?



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  • +1 in reply to Mark Sime

    Hi Mark - The user needs to log on via the Sophos cog/tile (credential provider)  and this will not then come up as the authentication will be passed through.

    You can hide the normal Windows credential provider but I'd not recommend it - there are repercussions!

    I've produced guides for all my users (and you could include it in the legal text too if you wanted?) and there's been no real issues.

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