Hey Community, The default Bulk rule on the email appliance only works on based on known bulk senders (MailChimp, SendGrid etc..). However there is a lot of mailing lists that do not use these services and this KB article will explain how to increase…

Hey Community, The Sophos Email appliance is quarantining email from an email service provider (For example, Amazon SES) because the email is being caught as bulk messaging. This could cause emails to be quarantined or take the configured action that…

Hi Community, When the Delay Queue feature is switched on, the Sophos Email Appliance (SEA) enters an 11-day learning routine to determine the organization’s normal email behavior. It records IP addresses to build a history database and highly-accurate…