Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 2 subscribers
  • Views 9316 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Encrypted PDF Template won't save

MaureenBiorn

We were on a trial version of the Sophos Email Appliance.  Our trial expired and I could not edit the Encrypted PDF Template that I created.  I could go through all the settings and make changes but the Save button would not do anything.  We have since gotten the licensed version installed and I still cannot edit that template.  I have even removed it and tried to create a new one and it still will not let me save it.  Anyone know how to fix this?



This thread was automatically locked due to age.
Parents
  • 0
    I've just been through the same thing, I'll take a guess that you were trying to modify the sophos template.
    From SPX Encryption tab, there's an option to add a template, when you go back through the process you'll see the option to save is now there.

    The UI/UX could do with a little review in this regard, as it's an easy one to miss.
Reply
  • 0
    I've just been through the same thing, I'll take a guess that you were trying to modify the sophos template.
    From SPX Encryption tab, there's an option to add a template, when you go back through the process you'll see the option to save is now there.

    The UI/UX could do with a little review in this regard, as it's an easy one to miss.
Children
No Data
Unfiltered HTML