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Sophos Email Appliance - Spam still getting through

jadedmia
We are using Sophos Email Appliance (latest patch) and according to Sophos we have everything configured the best way to block spam. Still continuing to recieve spam to users inboxes. Really blatant stuff like free gift cards and things like that. Anyone have any ideas on how to stop it? It seems like since about Febuary 2014 a lot more spam is getting through and being marked in the logs as legitimate. I have checked the allow lists and I don't have anything listed that it could be bypassing the policies.

Any help would be greatly appreciated because it seems to be from Sophos's last correspondence that they are basically unwilling to help any further.

James
:53647


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    We're having the same issues, and not getting anywhere with sophos support on it. I'm submitting most of the ones that get through to is-spam@labs.sophos.com but it doesn't seem to do any good. Gotten to the point where I'm going to look for a different product once our contract is up.

    :54227
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  • 0

    We're having the same issues, and not getting anywhere with sophos support on it. I'm submitting most of the ones that get through to is-spam@labs.sophos.com but it doesn't seem to do any good. Gotten to the point where I'm going to look for a different product once our contract is up.

    :54227
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