[Release Notification] Sophos Email Appliance: v4.5.1.1 has been released

We are currently having a similar issue with retention.  On Tuesday (after UK Bank Holiday) our retention was 4 days and at 99% with 12 messages there, now on Thursday our retention is down to 1 day and is at 100% with 5 messages.

Call logged with Sophos Support - awaiting reply.

We are currently having a similar issue with retention.  On Tuesday (after UK Bank Holiday) our retention was 4 days and at 99% with 12 messages there, now on Thursday our retention is down to 1 day and is at 100% with 5 messages.

Call logged with Sophos Support - awaiting reply.

Hi WendyCooke and ClarksonsSupport 

My apologies for any inconveniences caused. Would it be possible to please PM me with your case numbers so that I can follow up accordingly?

Regards,

Hi Community,

To follow up with WendyCooke's issue it was related to a usage issue requiring the additional allocation of virtual disk space.