Hi Community, It appears that users submitting Support requests via appliances do not get a case created at the moment. The email route works if used outside of the appliance but not from the Email or Web Appliance. We are investigating the issue…

Hi everyone, Sophos Email Appliance version 4.5.3.1 has been released. Limited release Version 4.5.3.1 was released to an initial group of customers on July 22, 2020. This release will be made available to all customers over the next few weeks…

Hi everyone, Sophos Email Appliance version 4.5.2.2 has been released. This version resolves an issue with appliances not connecting to sandbox.sophos.com. Limited release Version 4.5.2.2 was released to an initial group of customers on 11 December…

News: Version update Overview Email address forgery, better known as spoofing, is one of the most common tactics in spam and phishing emails today, and a common challenge for organisations of all sizes. We are happy to announce that the Sophos Email…

News: Version update Overview of Sophos Email Appliance 4.2.2 release: The rollout of the Sophos Email Appliance version 4.2.2 has started, this marks first phase in our goal of a single anti-spam engine for all Sophos email solutions. Sophos…

Today we begin the release of Sophos Email Appliance 4.2 for all customers, the first phase in our goal of a single anti-spam engine for all Sophos email solutions. This is a staged release that will be automatically applied over approximately the next…

We’re pleased to announce that all Sophos Email Appliance customers will soon benefit from the latest generation of the Sophos anti-spam engine (SASI 3.0). Launched with release 4.2 of Sophos Email Appliance in January 2017, it marks the first phase in…