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Cyberoam UTM : Skype Application & login.live.com domain unable to connect with Allow All Web filter policy in 10.6.6 GA

Reported issue regarding unable to connect to Skype and login into login.live.com with web filter set as ALLOW ALL after upgraded in 10.6.6 firmware has a fix. Find the below mentioned workaround and the fix details.

Workaround : As a workaround, Create FQDN based firewall rule on TOP with below domains with web filter policy as None.

For login.live.com

1) login.live.com

For Skype

1) login.live.com

2) account.live.com

3) msg.skype.com

4) ui.skype.com

5) apps.skype.com

A fix is available for the reported issue, you may contact the Sophos Support for the fix.

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Fermin over 6 years ago in reply to sachingurung

hi

On version 10.6.6 MR-1 (CR15iNG_AM03.10_06_6_107)

1) The openvpn tunnels continue without working, connection is established but there is no traffic.
2) Access to the user portal does not work either.

I remember the old days with Cyberoam where an update brought improvements, nowadays, both Sophos and Cyberoam updates only bring problems.
We are really considering migrating our customers to other solutions.

:-(
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sachingurung over 6 years ago in reply to Fermin

Hi Fermin,

We have a dedicated group for Cyberoam queries, available now. If you have cases logged for the mentioned issues please forward them to me via DM and I will get them prioritized. I request you to ask any further questions related to Cyberoam OS here: community.sophos.com/.../

Thanks,

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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presianbg over 6 years ago in reply to Fermin

SSL VPN is working only with TCP protocol. When it's set to UDP even the user portal is not showing.
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sachingurung over 6 years ago in reply to presianbg

This is a known issue and we are targetting the fix in v10.6.6 MR-2.

The reference ID: CLITE-689

Thanks,

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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