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URL re-categorization - what's the address?

We have a Cyberoam CR35iNG Firewall UTM device

Previously we were able to use this portal: https://csc.cyberoam.com/

from there you clicked on Web Categorization, and it would take you to a form where you can resubmit a site with corrected categorization.

The Web Categorization link no longer works, it just forwards to Sophos support page, which is no help at all.

 

Whats going on?



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  • Not at all intuitive, and it doesn't sound correct.

    That seems like its for submitting a malicious URL.

    The URL I' want to submit has been incorrectly categorized by Sophos/Cyberoam and is therefore blocked.

    In Cyberoam I used to be able to punch in the URL to check its existing categorization, and if it's incorrect, suggest the correct category.

    Usually after a couple of days the site would be correctly categorized and the block lifted.

  • Actually its correct.

    after submitting, it shows me it will be assessed for re-categorization

    so ... all good, except its totally un-intuitive.

     

    Thanks!