• Settings Enabled without Joining EAP

    In Server Protection, under our Threat Protection Policy - some settings are enabled that require joining the Early Access Program, which we have not. Are these settings that are enabled working even if we do not join the EAP? It is a little confusing…

  • Remove Sophos Central without tamper protection password

    It would be extremely difficult to remove sophos central from within the operating system where it is installed, However, by either plugging the affected drive into another computer -OR- working from recovery - command prompt, the SOPHOS folders can be…

  • Online game now disconnecting

    Our company computers have the Sophos enterprise version and this is all managed through IT support web portal. Every time an online game is launched on CNC.net it now disconnects after 3 seconds. Worked perfectly for a long time. I have discussed with…

  • Intercept X - do process exceptions also exclude exploit mitigations?

    Hi Community, if I add an exe file to the process exceptions, will it still get checked for exploits? Thank you!

  • AD Sync tool is deleting a groupmembership in Sophos Central

    when I run the AD sync a specific server in Sophos Central is moved from AD group to no group. However, the group is available in Central and I can manually move the server back there. But a sync deletes this assignment again. In AD, the server can be…

  • Hitman Pro Alert Cannot be Installed

    Hi, I am running Windows 10 Home 64bit 21H2. I am trying to install Hitman Pro Alert using the file downloaded from the official web page. It is version 3.8.19.923. However, when I run the .exe file, and then click on Install, a message pops up…
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