Anyone seeing issues with approving / Licensing Sophos XG Firewalls via the Central Partner Dashboard? the old Link for Firewall Approvals is completely missing and I can't add in new firewalls into the Partner Dashboard. I need this to apply Licensing…

Hi experts, I need some help , my laptop is affected by a virus and they said to me if you want your data back then send us the money. So, is there any possibility to protect my laptop without giving them a single penny?