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Remove "orbeconsultores.com" from Blacklist

Juan Pablo Bustos 
Dear friends, 

please remove our domain orbeconsultores.com from blacklists, 
we are not on blacklists, if we do spam or phishing, 

This has caused serious damage to the company's reputation.


thank you


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  • 0

    Hello,

    do you mean webserver URL or email?

    I have no problem to open your website through our webfilter in our Sophos Firewall.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to PhilippRusch 
    Thanks Felipe,
It happens that we fell into the blacklists due to an attack on our web server that was compromised on behalf of our domain, then the problems were corrected and we were cleaned up on the blacklists, we are still in Sophos, I have a support ticket but nothing happens, some of our main clients They use Sophos and our emails are not received.
I tell you that our web server is with a different provider than our email which is MS365, I hope you can help me


    Look
    *************************************

    URL Analysis report SophosLabs
    Summary
    URL orbeconsultores.com
    Submission date 2023-04-18T23:52:51Z
    Domain orbeconsultores.com
    Hostname orbeconsultores.com
    Network location (IP) 190.113.1.145
    Geo location Chile

    Overall verdict
    MALICIOUS
    Security
    SPYWARE AND MALWARE

    greetings,
    Juan Pablo desde Chile
  • 0 in reply to Juan Pablo Bustos

    Hello,

    I checked your ticket, but I still don't understand.

    Is the issue related to your email domain/IP being blacklisted or your website?

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • 0 in reply to emmosophos 
    Hello,
My domain is the one that is blacklisted. 
    Some of our clients use Sophos as a security platform and I understand that being registered as "malicious" does not allow our emails to enter.
Our mail server is Microsoft 365,
I hope you understand and can help me
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