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Whitelist an applicartion user not admin on their machine

We need to deploy and app and user's or not admin of there machine

The application is cloud based and user access the site and launch the new version for install

We have an issue now where they get prompt to enter ADMIN to install

Can we WHITELIST the application for all USER'S on all machines  so then can install even if they don't have LOCAL ADMIN RIGHTS on their machine.

Thanks



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Parents
  • Hello Pascal,

    Sophos Anti-Virus cannot control UAC prompts on your endpoint devices. 

    If the antivirus were blocking an application from running, the exclusion would then allow it.

    In the situation you have, it sounds like the users won’t be able to install unless local admin rights are provided or if another user account with admin rights is given for installation purposes. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hello Pascal,

    Sophos Anti-Virus cannot control UAC prompts on your endpoint devices. 

    If the antivirus were blocking an application from running, the exclusion would then allow it.

    In the situation you have, it sounds like the users won’t be able to install unless local admin rights are provided or if another user account with admin rights is given for installation purposes. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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