Mon 18-Mar-2013 20:22
I am a website developer and one of my websites is being tagged as a high risk website by Sophos Anti-Virus. The URL is www.consultanttraining.com.au. I did a test on www.virustotal.com and Sophos is returing a "Malicious site" result. This is a very simple website and absolutely nothing malicious has been installed on it. My web host company has tested the server at their end and cannot find any problems. I tested the website on Google Webmaster tools and nothing negative resulted. I tested the site on checkwebsitesafe.net and the result was 100% positive. Can you please advise why your software is having a problem with this website and what code is resulting in the website being seen as a problem? Thanks so much for your assistance.
Tue 19-Mar-2013 07:35
Anyway, the answer is always the same: Please contact, or better - have your host company contact Support directly, they will look into the issue and should be able to tell the reason for the classification and to initiate a re-classification of the
site IP. It's likely one of the other sites hosted on the server which triggered the detection.
Tue 21-May-2013 17:54
Sophos doing more harm than good with policies to block everything even if it does not conatin a virus. Sounds to me like politics is in mix with sophos bottom line. Sophos - Not just anti-virus but we tell you what you can look at!
Thu 01-Aug-2013 08:10
We have this same message for www.engineeringexcellenceawards.com
The IP address is not blocked. So no problem there.
We've checked the HTML, and there's nothing there. It's a really simple site, and malware would be obvious.
Sophos, can you advise if this is a problem with our shared hosting please?
Sun 04-May-2014 06:50
It appears to be a false positive on the mspyonline.com, how can this get corrected so that I am not blocked from going to this website while I have Sophos on my computer? If you go to the virus check, Sophos is the only one that detects this website as malicious. I found the below post, can this website be corrected? Thank you!
Wed 16-Jan-2013 15:03 - edited Wed 16-Jan-2013 15:04
First, some history, for the benefit of the rest of the community ...
So, getting down to the real business of this post, it's time for me to apologise for the annoyance and confusion caused. I move content (apart from where it's just in the wrong place) very rarely, as it's not my content. Getting a warning on my screen about mal/HTMLGen-A was sufficient to set the alarm bells going.
It does occasionally happen that a site has been categorised as showing the presence of malware, but that circumstances change. We at Sophos are always happy to investigate situations like this. So, if you think your site falls into this category, please let us know in this community, or contact Sophos Support direct.
Apologies again to Rogerborg.
Wed 14-May-2014 14:13
I am also receiving this error on a link from our training website. Here is the link: jak.gzipdistro.net/sd/1060/3051.js. Is there a way to get this site verified to see if it is really malicious?
Thu 15-May-2014 11:37
You may wish to submit a request to Sophos for reclassification of the site.
Please refer to this knowledgebase article, and follow the instructions given there: