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yh
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yh
Posts: 32
Registered: ‎Tue 11-Jan-2011
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Sophos installation cancel because existing third party security software could not be uninstalled

Hello:

 

Anyone help. I use removed tools to remove symantec corporation software and clear registry totally (no tamper protection also) . No other antivirus software running in the child server.

 

When applied protection computer from parent server, popup error ==>installation error 'Cancelled Sophos installation because existing third party security software could not be uninstalled'

 

Thanks

 

 

 

yh
Frequent Advisor
yh
Posts: 32
Registered: ‎Tue 11-Jan-2011
0

Re: Sophos installation cancel because existing third party security software could not be uninstall

Hi,

 

Anyone can help soon. Urgent.

 

Thanks a lot

Executive VIP
QC
Posts: 4,483
Registered: ‎Mon 23-Nov-2009
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Re: Sophos installation cancel because existing third party security software could not be uninstall

Please see Another anti-virus product is installed, ...

 

HTH

Christian

yh
Frequent Advisor
yh
Posts: 32
Registered: ‎Tue 11-Jan-2011
0

Re: Sophos installation cancel because existing third party security software could not be uninstall

Hi,  Christian

 

Thank you very much for your help. Through the way you provided, I found the another software - iGateway (ca product). Finally, can install endpoint.

 

For my previous case, any idea you have. Hope get your solution soon.

 

 

Best Regards