Fri 22-Oct-2010 14:47
I have installed Sohpos Update manager on a good few of our sites and all is working okay.I was installing the update manager directly from the server where Enterprise Console is set up.Then it would download all the binaries, seems to copy over around 300mb or there abouts.
Just wondering If I needed to set up Sophos Update Manager on some of our locations, which have satellite links, is there any way around having all this data copied over the satellite link the first time.
I was thinking of copying the install files from main server to cd, and then copying Update folder from another Update Manger onto cd, then installing update manager.
In the hope then that when it updates the next time, it will already have bulk of data so would need a large copy the first time
Any thought, or has anyone done this before
Mon 25-Oct-2010 18:56
[Heaven forbid that I've also to del with satellite links].
You can copy the SUMInstallset contents to a CD/DVD and install from there. Afterwards the secondary SUM has to talk to the central console to get its configuration. You probably want to "bootstrap" the warehouse data. I have an idea but I'd like to check it out - which will, due to our National Holiday, not be before Wednesday.
Wed 27-Oct-2010 12:09
Follow up as promised
The following procedure seems to work:
I did not simulate the latency and bandwidth of a satellite link but it should not matter. Well, if you try please tell us about it.
Thu 04-Nov-2010 11:37
I followed the steps and all seemed to be working fine. Updated from local source and then changed update location to our main update server. Now when it tries to update, getting the following errors
Thu 04-Nov-2010 12:35
no pain, no gain . Indexing service or something like it are usual suspects but it on the rare occasions I've encountered a similar error they weren't involved
Just deleting all and everything (CIDs and Warehouse) would foil your efforts, but emptying only the affected CID (you don't have ESCOSX, do you?) might be sufficient and shouldn't result in a complete download, SUM will only re-decode the files. Before doing that you should check the SUMTrace logs for lines containing boost::. The preceding or following line usually tells you for which file and CID the error occurred.
Thu 04-Nov-2010 13:58
Done a search through the sumtrace log file and got a lot of entries for boost, all had F26F7EC0-1302-4DA7-8B6B-A5383051D41A in the same line, so deleted this from the folder, and then tried the update. Still same issue and that folder seems to get created again and same error then in the next log file
Thanks for your help so far
any other idea's or is my only option to delete everything in cid and warehouse folder?
Thu 04-Nov-2010 14:12
could you post a few of the lines? And did you search for boost:: (with two colons) - just asking cause I haven't seen the F26F7EC0... (whcih is SAVSCFXP btw) on the same line as the error. It's probably better to search for boost::filesystem.
Here's an example:
2009-11-16 16:28:23 : CID Deploy C:\Documents and Settings\All Users\Application Data\Sophos\Update Manager\Working\.\Decoded-Sub0\1F46AC1D-7094-4675-
8DDE-5C63197849D8\agen-lri.ide to C:\Documents and Settings\All Users\Application Data\Sophos\Update Manager\Update Manager\CIDs\S049\unixinst\aix\powerpc\agen-lri.id e 2009-11-16 16:28:23 : Cmd-ALL << [E4037][boost::filesystem::copy_file] Deployment to a share failed because of an unexpected error. Details: boost::filesystem::copy_file
Thu 04-Nov-2010 14:27
Here is some samples of the log file
2010-11-04 14:00:39 : CID Deploy C:\Program Files\Sophos\Update Manager\cac.pem to C:\Documents and Settings\All Users.WINNT\Application Data\Sophos\Update Manager\Update Manager\CIDs\S000\SAVSCFXP\cac.pem
2010-11-04 14:00:39 : Cmd-ALL << [E4023][C:\Documents and Settings\All Users.WINNT\Application Data\Sophos\Update Manager\Update Manager\CIDs\S000][SAVSCFXP][F26F7EC0-1302-4DA7-8B
2010-11-04 14:09:24 : Cmd-ALL << [E4023][C:\Documents and Settings\All Users.WINNT\Application Data\Sophos\Update Manager\Update Manager\CIDs\S000][SAVSCFXP][F26F7EC0-1302-4DA7-8B
2010-11-04 14:09:24 : Cmd-ALL << [E400D][ActionDeployCids-Sub0-0][DispatcherSupplem
2010-11-04 14:09:24 : Cmd-ALL << [I1021][Act