We've got sophos for a while now, but I'm finally getting fed up with the clients reporting back to the enterprise console in German. I've tried searching for a way to resolve this and let the clients report back in English, but nothing came up. Does anybody here have an idea?
clients are not reporting in a specific language, it's the console's UI which uses a specific language for display dependent on the Region(al) and Language settings (Regional Options or Formats) in effect when the GUI is started. For an unsupported locale (like Dutch) it should select English though.
Now, the view should be consistent: If your locale is English all localizable strings in menus, descriptions and so on as well as messages should be in English - whether on the main SEC window, the computer details, event viewer and so on. The strings are in the RsXxx.dlls in the \Sophos\Enterprise Console directory. Not that I don't believe you but could you post a screenshot of the "language mix"?
You should probably give Support a call to let them have a look at the settings in effect.
I can confirm this behavior. I have seen this behavior from Sophos v7 and up, maybe even earlier.
I mostly notice it in the Event Viewer. Here is an example of an Event on a English Sophos 9.7.6 on a Dutch XP SP3:
Type gebeurtenis: Fout Bron van gebeurtenis: Sophos Anti-Virus Categorie van gebeurtenis: Geen Gebeurtenis-ID: 1 Datum: 19-10-2011 Tijd: 15:09:56 Gebruiker: n.v.t. Computer: xxxxxxx Beschrijving: Es sind keine Versionen der Komponente 'DataControlManager' registriert. DataControlManager kann nicht ausgegeben werden.
Its all in Dutch except the description (Beschrijving). It in German.
Thanks - quite interesting and obscure, it definitely should not look like this. Can't reproduce it - but my base OS (XP) is English. As Placebo has seen it too (did I understand correctly that it's a localized build of XP?) it's obviously not a local problem. You (both) should take this to Support please.
