Sophos XGS 136 unable to generate new vouches on captive portal

Hi experts. I have a problem that I still haven't found a definitive solution for: I'm using the option to send vouchers through the captive portal on Sophos XGS136 Firewall. The option to delete expired vouchers is active and setted to 1 day, but the vouchers are accumulating, the older and expired vouchers are no longer being deleted, and it is no longer possible to generate new vouchers (whenever I try to generate a new voucher, a message appears saying that the time will be too long, and in the end the voucher is not generated. No logs are gerenated). I would like to know how I can manually delete the oldest generated vouchers, and expired vouchers, and how I can list vouchers in the Captive Portal by creation date and/or expired date. Thank you in adva nce to everyone in the community.



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[edited by: Erick Jan at 6:21 AM (GMT -7) on 27 Mar 2024]
Parents Reply
  • Hi Vivek Jagad and thank you for the reply. the option Manage Voucher to delete vouchers is not viable to me because as the vouchers are not being deleted automatically, they have accumulated, today I have 450 pages of vouchers in my Captive portal. For this reason, and I think I explained it well in the previous post, I need a way to manually list the oldest and expired vouchers so that I can delete them all at once.

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