Allowing Apple Devices to Charge?

Hello chi-ltd,

Will sophos be changing this in the future?

I'd suppose to not use the available power is a decision made by the device when it finds the USB port disabled - (some) other devices do charge, some don't . AFAIK you can only enable or disable a USB port and not "switch" it into a dedicated charging port mode.

Christian

i think its an ios issue more than sophos.

here is the log of the apple device being blocked and stopped charging:

 Use of controlled device type 'MTP/PTP' has been disabled by the administrator.

Use of controlled device type 'MTP/PTP' disabled: deviceId=USB\VID_05AC&PID_12A0\C6809D61733D215E320784A85F0F955194954A61, status=present.

here is the blackberry (which continues to allw charge):

Use of controlled device type 'Removable drives' has been disabled by the administrator.

Use of controlled device type 'Removable drives' disabled: deviceId=USBSTOR\DISK&VEN_RIM&PROD_BLACKBERRY_SD&REV_0003\7&3398846D&0&17E1FA0F820B3F077A5F13BC394210FE11B339B4&0, status=present.

Use of controlled device type 'MTP/PTP' has been disabled by the administrator.

Use of controlled device type 'MTP/PTP' disabled: deviceId=USB\VID_05AC&PID_12A0\C6809D61733D215E320784A85F0F955194954A61, status=present.

Hello chi-ltd,

i think its an ios issue more than sophos

this is more or less what I intended to say :smileyhappy:, with two minor corrections: ios - rather the device as charging should be possible without the OS loaded. BTW: At least the original iPad did load (albeit slowly) even though it said it couldn't because of an inappropriate (or whatever Apple calls it) charger. more than sophos - I'd say instead of as at the moment there's nothing Sophos could do.

Christian

Christian is correct, there is little we can do to change this behaviour.

will you be changing this?

There is no current plan to change this behaviour.